Delivering instant answers to customers is hard enough. Add ever-changing data privacy laws into the mix, and it feels impossible. That’s why Clym built its AI Assistant, an intelligent support tool developed with privacy in mind from the start.
AI is reshaping how businesses manage customer support. Juniper Research projected that AI chatbots could save companies up to 2.5 billion work hours in 2024. As organizations look for smarter ways to reduce repetitive inquiries and improve user experience, Clym is introducing its AI Assistant: a privacy-first support tool that contributes to a more compliant and efficient digital presence.
This smart chat widget is more than just a sleek way to answer visitor questions, it’s a customizable, privacy-conscious support tool designed to reduce repetitive inquiries, ease the load on support teams, and provide fast, helpful responses based on your organization’s own content. Whether you’re a small business owner or part of a large enterprise team, the AI Assistant can help streamline operations while contributing to a more transparent and user-friendly website experience.
Clym’s AI Assistant is designed to complement your organization’s compliance efforts by offering a privacy-aware support experience that aligns with today’s data protection expectations. From the moment it’s activated, the assistant automatically scans your website’s sitemap to learn from existing content. You can further expand its knowledge by uploading documents like PDFs or linking to specific pages, giving it the tools to answer visitor questions quickly and accurately.
The assistant respects user consent from the very first interaction. If you choose to enable the optional “Talk to a Human” feature, it only becomes active after the user has provided appropriate consent for data processing or wiretapping, an important consideration under regulations such as GDPR, ePrivacy, and certain U.S. state laws.
To help support privacy and transparency, all conversations are cleared daily, reducing stored session data. Consent actions are logged in Clym’s unified system, providing an audit-ready trail that helps organizations meet documentation requirements tied to frameworks like CCPA/CPRA, DMA, and others.
This isn’t just an AI-powered widget, it’s a thoughtful tool for teams looking to improve operational efficiency while contributing to scalable, privacy-conscious workflows.
Implementing Clym’s AI Assistant is simple, and it’s included in all of our plans. The start package comes with 100 credits, while the grow package includes 500 credits to help you get up and running. Each time a visitor asks a question, 1 credit is used, and you can purchase additional credit packages at any time to meet growing support needs.
By integrating the assistant into your website and feeding it your organization’s specific content, you can quickly begin to reduce repetitive inquiries, free up your support team, and create a smoother experience for your users.
For more details and to see the assistant in action, visit our AI Assistant feature page.