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Monitor chats responsibly with user consent
Wiretapping
Protect your business from legal risks, build trust with your audience, and stay aligned with wiretapping regulations, all while reducing operational overhead. Clym’s Wiretapping Consent Management tool helps you tackle complex consent requirements by transparently collecting, managing, and storing user approvals.
The ONLY solution on the market to combine wiretapping, whistleblowing, accessibility, data privacy, and more.
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What is Wiretapping and Why Should Your Business Care?
Wiretapping refers to the interception or recording of private chat conversations without the explicit knowledge or consent of all parties involved. While historically linked to law enforcement, wiretapping laws now apply to businesses using tools that monitor or record chat interactions.
Many jurisdictions, including the USA under the Electronic Communications Privacy Act (ECPA) and California’s Invasion of Privacy Act, require businesses to obtain clear consent before recording or monitoring communications. Compliance with these laws protects user privacy and reduces the risk of fines, lawsuits, or reputational harm.
Implementing a wiretapping consent solution enables businesses to manage user permissions transparently, ensuring ethical data practices while fostering trust. By addressing these legal and operational requirements, your business can mitigate risks, enhance user experience, and align with evolving compliance expectations.
A robust consent system shows your commitment to privacy, accountability, and responsible data handling—values that build customer confidence and support long-term growth.
Wondering if you need to implement this?
Requirements
E-Commerce Platforms
Online stores using chatbots or live chat services to assist customers need to ensure consent is obtained for any monitored interactions.
Financial Services
Banks, investment firms, and insurers monitoring chat conversations for compliance or fraud prevention must disclose this practice and obtain consent.
Businesses Operating Across States
Companies with users in multiple jurisdictions (e.g., California, Florida) must follow the strictest wiretapping standard, often requiring all-party consent.
Try our wiretapping consent feature for free
Navigate compliance with Clym's wiretapping consent solution
Benefits of Wiretapping Consent
Compliance Made Easy
A wiretapping consent solution helps your business align with relevant wiretapping laws, follow consent requirements, and reduce the risk of fines or lawsuits.
Transparency with Your Users
Improved Reputation
A wiretapping consent management solution demonstrates your commitment to ethical practices, strengthening your brand image and customer loyalty.
Enhanced User Experience
Provides clear notifications about monitoring, creating a sense of control and security for users.
Better Data Management
Collected data is obtained with user consent, making it more reliable and suitable for use in business analytics within legal boundaries.
Avoiding Legal Disputes
Minimizes the likelihood of class-action lawsuits for unauthorized recording or tracking of user activities.
Tools to streamline consents for your users and your organization
Features of Clym's Wiretapping Consent Solution
Transparent Consent Collection
Automated Consent Records
Seamless Integration
Easily integrate Clym's consent management solution. Simplify compliance while maintaining a smooth user experience—no complex configurations required.
Feature-rich widget for a personalized experience
All-in-One Solution
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One Tool, One Price, Multiple Solutions
Clym’s wiretapping solution is part of a broader, all-in-one compliance platform. Why pay separately for multiple compliance tools when you can get them all in one?
With Clym's comprehensive platform, you'll have
- Data Privacy
- Website Accessibility
- Data Subject Request (DSR)
- Whistleblowing
- Bounty Hunting
- Content Takedowns
- Age Gating
- Geo-Restriction & VPN Access Control
- Legal Document Integration
and more.
These features allow you to manage various compliance needs in a single place, simplifying your operational process by consolidating multiple functions into one platform.
Easy to customize widget that works with any website platform
Tailored Flexibility with Universal Integration
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Complete Customization
Your brand is important; our compliance widget can easily be customized to match your branding to reduce friction on your website.
- Auto-branding: The widget automatically detects your logo and brand colors, then provides you with the option to further customize it.
- Tailored settings: Clym's team pre-configures location-specific settings to align with relevant regulatory standards, but you can adjust them if desired to suit your individual needs.
- Layout options: Select from 6 different banner layouts to find the perfect match for your website.
- Multilingual support: Display the widget in over 40 languages with the ability to make changes on the translated texts.
- Fine-tuned design: Customize the widget, from icons to border radius, for a look and feel that aligns with your brand standards.
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Compatible with All Major Platforms
Do you use WordPress or Shopify? Maybe Magento or Wix? No matter the platform, Clym seamlessly connects with your tech stack to make onboarding a breeze.
Improve Your Compliance in 3 Simple Steps
Create your account in just a few clicks.
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Simply copy and paste the provided script into your website.
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Start optimizing your website’s regulatory compliance with ease.
Got more questions? We're here for you.
Frequently Asked Questions
Do you offer a free trial period?
Yes, we offer a 14-day trial so you can experience our solution. During this period, you can explore all the tools and capabilities that Clym provides, allowing you to see firsthand how our all-in-one solution can help you facilitate compliance. Whether it's Whistleblowing, Age Gating, Data Privacy, Website Accessibility, or more, our 14-day trial gives you the opportunity to understand how our platform fits into your business workflow—without any commitment.
What is a wiretapping consent solution for my website?
If your business monitors or records user interactions through chat services a wiretapping consent solution is essential.
Do I need a wiretapping consent solution for my business?
If your business monitors or records user interactions through chat services, a wiretapping consent solution is essential. Compliance with consent laws protects your business from legal risks, builds user trust, and demonstrates a commitment to privacy and ethical practices.
How does Clym’s wiretapping consent solution work?
Clym’s wiretapping consent solution integrates with your website to collect, manage, and store user consent separately from cookie and script consent. Users receive clear notifications about chat monitoring, allowing them to make informed choices. This consent is recorded independently, generating a separate consent receipt that is stored in your dashboard for easy access and compliance tracking—all while supporting a smooth user experience.
Where are my wiretapping user consents stored?
Clym securely stores your wiretapping user consents in a centralized system, providing detailed records with timestamps and consent preferences. These records are easily accessible through your dashboard, under Consents, offering transparency and supporting audit and reporting needs.
What platforms does Clym's Wiretapping solution support?
Clym's Wiretapping solution is compatible with all major platforms, making integration effortless.
How long does it take to implement Clym's solution?
With our easy onboarding process, getting started is quick and hassle-free and you can have an internal whistleblower reporting channel set up and running in minutes. Our team is here to guide you every step of the way.
Want to join them? Get in touch with our team and inquire about Clym's products!
We Appreciate Our Customers Trust