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    Train, customize, and launch your own site assistant in minutes.

    AI Assistant

    Clym’s AI Assistant is a customizable, privacy-first virtual assistant built to help organizations meet regulatory requirements around digital communication and user interaction. All conversations are automatically cleared daily to support data minimization and session privacy.

    Designed with privacy and consent at its core, it helps support compliance with regulations like GDPR and wiretapping laws by only allowing live chat tools to activate after a user has given explicit permission to process and record their conversation.

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    AI Assistant - How it works Section

    How the AI Assistant Works

    Once enabled, the AI Assistant is automatically trained using the content from your website’s sitemap. You can also add additional knowledge by uploading documents (e.g. PDFs, markdown files) or linking to relevant pages not included in the original scan.

    From there, you can customize its name, appearance, introductory messages, and even set up a “Talk to a Human” option that connects to external live chat tools, but only after the user has provided consent for data processing or wiretapping.

    The assistant appears on all pages where Clym is active and functions in the same language selected in the main widget. Conversations are cleared after a period of inactivity, protecting user session data while keeping experiences responsive and focused.

    AI Assistant - Frameworks & Compliance Highlights

    Supported Legal Frameworks & Compliance Highlights

    Privacy-first by design. Trusted by compliance teams.

    • Wiretapping Laws – Consent before enabling human chat tools
    • GDPR & ePrivacy – Consent for data processing and conversation recording
    • CCPA / CPRA – Helps meet transparency obligations
    • DMA – Aligned with consent signal requirements

    • Daily Data Clearing – Conversations are reset every day to support privacy and reduce stored session data

    • Audit-Ready Records – All consent actions logged in Clym’s unified system

     This isn’t just an assistant, it’s a privacy-aware solution built for scalability, clarity, and modern compliance workflows.

    Why Choose Clym’s AI Assistant Over a Generic Chat Tool?

    AI Assistant versus Traditional Chat Widgets

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    Support that scales with your site—built on privacy, performance, and flexibility.

    Benefits of Our AI Assistant

    Let your AI Assistant guide users through privacy, accessibility, and more.

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    Support for every role that touches customer experience or compliance.

    Who Benefits from the AI Assistant?

    Launch your AI Assistant in minutes—not weeks.

    How to Get Started

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    Enable the Assistant

    Toggle on the AI Assistant directly from your Clym dashboard.

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    Scan Your Website Content

    The system automatically pulls content from your domains and subdomains via sitemap. 

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    Customize the Experience

    Set your assistant’s name, welcome message, icon, and tone to match your brand.

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    Go Live Across Your Site

    Launch the assistant site-wide, no coding needed and begin offering scalable support right away.

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    Compatible with All Major Platforms

    Do you use WordPress or Shopify? Maybe Magento or Wix? No matter the platform, Clym seamlessly connects with your tech stack to make onboarding a breeze.

    You've got questions? We've got answers

    Frequently Asked Questions

    What is Clym’s AI Assistant?

    Clym’s AI Assistant is a privacy-focused virtual assistant designed to operate within a consent-first framework. Built to align with regulations like wiretapping laws, it only activates features like live chat handoffs after obtaining proper user consent and clears session data after inactivity.

    Beyond compliance, it functions as a customizable, content-aware assistant trained on your website’s actual pages, documents, and resources. You control what it knows, how it looks, and how it interacts with users, making it a secure and scalable way to support visitors across your site.

    How does it differ from a regular chatbot?

    Traditional chatbots typically rely on rigid scripts and require time-intensive setup. Clym’s AI Assistant, by contrast, automatically trains itself on your website’s structure and content, with the option to expand its knowledge using documents or external links.

    It can be used to support users, answer FAQs, or assist with onboarding, all while integrating consent workflows that help align with data privacy regulations. This makes it a more flexible and privacy-conscious alternative to conventional chat solutions.

    Can I customize how the assistant looks and interacts?

    Yes! You can set your own name, change the welcome message, choose an icon, and decide how it greets users.

    It adapts visually and behaviorally to align with your brand’s tone and experience standards.

    What is the “Talk to a Human” feature?

    If your site uses a live chat tool (like Intercom, Hubspot, or Drift), you can enable the AI Assistant to offer a seamless handoff. When a user selects “Talk to a Human,” the system will first request explicit consent to process and record the conversation, as required under regulations of wiretapping laws.

    Once the user gives consent, the AI assistant hides, and your preferred live chat tool is launched. If the user withdraws consent during the session, the live chat will automatically be closed, and the AI assistant will reappear, prompting the user to re-consent before reconnecting.

    How does it manage consent?

    The assistant integrates with Clym’s core consent system. It captures consent and records chat-specific processing consent for live interactions.

    These consents are stored in a central, exportable format for legal and auditing purposes.

    How is data privacy handled during a session?

    All conversations with the AI Assistant are automatically cleared every day. This helps minimize long-term data exposure, reduces risk, and supports privacy-by-design principles.

    Can I train it on non-website content too?

    Absolutely. You can upload PDFs, markdown files, or provide external links to specific resources.

    These materials will become part of its knowledge base alongside your website’s scanned content.

    What kind of subscription is required?

    The AI Assistant is included in every Clym subscription plans. Each plan comes with monthly credits, and each assistant interaction uses one credit.

    You can purchase additional credit packages as needed if usage exceeds your monthly allowance.

    Is it multilingual?

    Yes. The assistant’s UI matches the language selected in your main Clym widget.

    It can understand and respond in the user’s language, offering a smooth experience for international audiences.

    Does the assistant provide legal advice?

    The assistant provides information based on your published content and well-known regulatory frameworks. However, it does not replace legal counsel.

    For business-critical decisions or legal interpretations, we recommend consulting your legal team.

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